Resolved -
This incident has been resolved.
May 5, 08:42 CDT
Monitoring -
Modem connectivity appears to have been restored in the last few minutes. We are continuing to monitor the situation.
May 4, 04:03 CDT
Update -
We are continuing to investigate this issue. The cellular provider has been notified, and we are waiting for them to provide more information.
May 4, 03:04 CDT
Investigating -
A service outage has been identified on our KORE Verizon cellular network. This affects modems in the 10.250.x.x IP address range. We are in contact with the cellular provider and are working to resolve the issue.
May 4, 01:33 CDT